Privacy Policy

1. What We Collect

We collect the following data when you use the Service:

• Account data: email address and full name, provided at registration.
• Usage data: credit balance, transaction history, and saved document analyses.
• Payment data: payments are processed by our secure third-party payment processor. We do not store card numbers — only the payment reference ID.
• Document data: documents you upload are temporarily processed by our third-party AI provider to perform the analysis. Uploaded raw document files are not permanently stored on our servers after analysis is completed.

2. How We Use Your Data

• To provide and improve the Service.
• To manage your account, credits, and saved reports.
• To process payments via our secure payment gateway.
• To send transactional emails (e.g. password resets).

3. Data Storage

Account data, credit balances, transaction logs, and saved analyses are stored in a secure, encrypted database. All data is encrypted both at rest and in transit.

4. Third-Party Services

We use various secure third-party service providers to power our platform, handle payment processing, and perform analyses. These include:

• Database & Authentication: Cloud database infrastructure to store user profiles and manage session states.
• Payment Processing: A secure, PCI-compliant gateway to handle purchases.
• AI Analysis: Secure, third-party artificial intelligence engines to analyze contract documents. Documents are processed ephemerally and are not used for model training.

5. Data Retention

Your account and saved reports are retained until you delete your account. Credit transaction logs are retained for a minimum of 7 years for financial record-keeping. You may request deletion of your account and data by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us via your account page. We will respond within 30 days.

7. Cookies

We use cookies solely for authentication session management to keep you logged in. We do not use tracking or advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy. We will notify registered users of material changes by email. Continued use of the Service after changes constitutes acceptance.

9. Contact

For privacy concerns, contact us via the account page.